Privacy policy

Form Loom Hub (“Form Loom Hub,” “we,” “us,” or “our”) respects the privacy of individuals who visit or purchase from https://www.formloomhub.shop/.

This Privacy Policy explains what information we may collect, why we collect it, how we use and protect it, when information may be disclosed, and what choices and rights may be available to consumers.

This Policy is intended to operate consistently with applicable federal and Florida privacy requirements. Florida's current privacy framework includes requirements concerning privacy notices, data minimization, security practices, consumer rights, and methods for submitting privacy requests.

1. Information We Collect

Depending on how you interact with our website, we may collect several categories of information.

Information You Provide Directly

This may include:

  • Full name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number, if provided;
  • Order details;
  • Product preferences;
  • Customer service communications;
  • Return and refund information;
  • Information contained in messages sent to us; and
  • Other information voluntarily submitted through the website.

Transaction Information

When you purchase products, we may receive information necessary to process the transaction, such as:

  • Order number;
  • Products purchased;
  • Purchase amount;
  • Transaction status;
  • Billing information;
  • Shipping information; and
  • Payment-related confirmation information.

Payment-card information may be processed directly by third-party payment providers rather than being stored directly by us.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Approximate geographic information derived from technical data;
  • Referring website;
  • Pages visited;
  • Time spent on pages;
  • Date and time of visits;
  • Website interaction information; and
  • Technical diagnostic information.

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders;
  • Deliver products;
  • Confirm purchases;
  • Provide customer support;
  • Respond to inquiries;
  • Process returns and refunds;
  • Communicate about orders;
  • Maintain account or transaction records;
  • Improve website functionality;
  • Monitor website performance;
  • Detect fraud or unauthorized activity;
  • Protect the security of our systems;
  • Comply with legal obligations;
  • Establish, exercise, or defend legal claims; and
  • Perform other purposes reasonably related to the services requested by the consumer.

Florida law recognizes certain processing activities necessary to provide a requested product or service, perform a contract, comply with law, protect systems, and prevent fraud or illegal activity.

3. Data Minimization

We seek to collect information that is reasonably necessary for the purposes described in this Policy.

We do not intend to collect personal information indiscriminately. Florida's privacy framework requires covered controllers to limit personal-data collection to information that is adequate, relevant, and reasonably necessary in relation to disclosed purposes.

4. Cookies and Similar Technologies

Our website or service providers may use cookies, pixels, tags, local storage, or similar technologies.

These technologies may help us:

  • Keep the website functioning;
  • Remember certain preferences;
  • Understand website traffic;
  • Maintain shopping functionality;
  • Improve website performance;
  • Detect security issues; and
  • Understand how visitors interact with our website.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Third-Party Service Providers

We may work with service providers that assist with:

  • Payment processing;
  • Website hosting;
  • Order fulfillment;
  • Shipping;
  • Fraud prevention;
  • Website analytics;
  • Customer support;
  • Email communications;
  • Technical maintenance; and
  • Information-security functions.

These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by applicable law.

6. Disclosure of Information

We may disclose personal information when reasonably necessary to:

  • Fulfill an order;
  • Deliver merchandise;
  • Process payments;
  • Provide requested services;
  • Operate and maintain our website;
  • Protect against fraud or security threats;
  • Comply with legal obligations;
  • Respond to lawful governmental requests;
  • Protect our rights, property, or safety; or
  • Complete a corporate transaction such as a merger, acquisition, restructuring, or asset transfer.

We do not intend to disclose personal information for purposes inconsistent with this Policy without appropriate authorization or another lawful basis.

7. Sensitive Personal Information

We do not intentionally request sensitive personal information through ordinary product purchases unless it is reasonably necessary for a lawful business purpose.

Where applicable law requires consent or other authorization for particular processing activities involving sensitive information, we will follow those requirements.

8. Data Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature and volume of information we process.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot promise absolute security.

Florida law requires covered controllers to establish, implement, and maintain reasonable security practices appropriate to the volume and nature of personal information involved.

9. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Policy, including:

  • Completing transactions;
  • Maintaining business and tax records;
  • Handling disputes;
  • Preventing fraud;
  • Enforcing agreements;
  • Complying with legal obligations; and
  • Maintaining legitimate business records.

Retention periods may vary according to the type and purpose of the information.

10. Consumer Privacy Rights

Depending on applicable law and the circumstances, eligible consumers may have rights relating to their personal information, including rights concerning:

  • Access to personal information;
  • Correction of inaccurate information;
  • Deletion of certain personal information;
  • Obtaining information about processing practices;
  • Obtaining information about certain disclosures; and
  • Appealing certain decisions concerning privacy requests.

Florida law provides specific mechanisms for consumers to submit privacy requests and requires covered controllers to provide accessible methods for doing so.

11. How to Submit a Privacy Request

Consumers may submit a privacy-related request by contacting:

Email: [email protected]

We may need to verify the identity of the person submitting a request before disclosing, correcting, or deleting information.

We will not require a consumer to create a new account solely for the purpose of exercising applicable privacy rights where prohibited by law.

12. Appeals

If applicable law gives you the right to appeal our decision concerning a privacy request, you may submit an appeal by contacting:

[email protected]

Please identify the original request and explain why you believe the decision should be reconsidered.

13. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children in violation of applicable law.

We encourage parents and guardians to supervise children's internet activities.

14. Third-Party Websites

Our website may contain links or integrations leading to websites or services operated by third parties.

We are not responsible for the privacy practices, security, content, or policies of independent third-party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the revised Policy will be posted on this page with an updated effective date. Florida law requires covered privacy notices to remain reasonably accessible and to be updated at least annually.

16. Contact Information

Form Loom Hub
RG PAINTING AND RESTORATION LLC
2912 SW 137TH LN
OCALA, FL 34473
United States
Email: [email protected]